Refund and Returns Policy

At Working Gorilla, LLC, we strive to provide our customers with the highest quality digital downloads and exceptional customer service. However, due to the nature of our products being digital downloads, we have a strict return policy in place to ensure fairness and protect both our business and our customers.

No Returns or Exchanges:

All sales are final. Due to the digital nature of our products, we cannot accept returns or exchanges. Once a digital product has been purchased and downloaded, it cannot be returned or exchanged.

Non-Refundable:

All digital downloads on Working Gorilla are non-refundable. By making a purchase, you acknowledge that you understand and agree to this policy.

Download Issues:

If you experience any issues with your download, such as a corrupted file or difficulty accessing the file, please contact our customer support team at workinggorilla@gmail.com. We will be happy to assist you and provide a working file as quickly as possible.

License and Usage:

By purchasing a digital download from Working Gorilla, you agree that the digital downloads are for personal use only and not for resale. Redistribution, resale, or commercial use of any kind is strictly prohibited. Any breach of these usage terms may result in the revocation of your right to use the digital product and could lead to legal action.

Support:

We are committed to providing exceptional customer support. If you have any questions or concerns about our return policy or need assistance with your purchase, please do not hesitate to reach out to our customer support team at workinggorilla@gmail.com.

By making a purchase on Working Gorilla, you acknowledge that you have read, understood, and agreed to our return policy. We appreciate your understanding and support in maintaining the integrity of our digital products and our business.

Thank you for choosing Working Gorilla for your digital art needs.